The Aspirant NetworkStudy EngineBack to the App

Help & contact

Answers to common questions, and how to reach us.

How Does Today's Plan Work?+
Each weekday has its topics. Open a topic, tick the concepts as you study them, then test yourself in Post-Study. Saturdays and Sundays are for catching up on anything you missed that week (your backlog).
How Does the Study Timer Count My Hours?+
Press Start Study Timer when you sit down and stop it when you finish. A timer left running is stopped at 12 hours. If a session is wrong, remove it under Today's sessions on the home page (hover over it, or tap the ×).
What Is My Notebook?+
Every MCQ you get wrong or skip, and every flashcard you rate Moderate or Difficult, goes into your notebook. Get the question right in any test, or rate the card Easy, and it leaves. Things you Save also appear there.
Can I Change My Answers in a Test?+
Yes, until you submit. Nothing is marked until then. After submitting you see every answer with its explanation, and you can reattempt the test as often as you like.
I Found a Mistake in a Question or Flashcard+
Use Report on the question (in the test result) or on the flashcard. It reaches us straight away, with the question attached.
Where are my invoices? How do refunds work?+
Your invoices are under My Purchases in the profile menu. For a refund or a payment problem, write to us with your invoice number.
Can I Use It at Night?+
Yes: turn on Dark mode in the profile menu (the round button with your initials).
How Do I Delete My Account?+
Go to My profile and scroll to the bottom: Delete my account. Your progress is removed for good; invoices for payments are kept, as the law requires.

Contact Us

Email contact@theaspirantnetwork.com. Sign in to send a message from here.

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